Callaway Gardens alerts customers of potential credit card fraud

chwilliams@ledger-enquirer.comMay 24, 2013 

Consumers who have used credit or debit cards at Callaway Gardens are being urged to check their accounts for possible fraudulent charges after the Harris County resort was notified this week of a breach of its system.

The problems could impact anyone who used a card at the resort before Friday, according to a news release from Callaway Gardens. The release did not say when the problem started.

A credit card processing company identified and notified multiple companies, including Callaway Gardens, that sophisticated fraudulent credit card activity had been detected, according to the news release. The companies were identified by common points of counterfeit purchases reported by consumers, according to the release.

Callaway Gardens officials took immediate action to fix the problem and tell its customers.

“In our team’s immediate investigation, fraudulent malware was detected, contained and removed,” said Barry Morgan, CFO of Callaway Gardens. “Guests are encouraged to review and monitor their electronic credit and debit card statements for fraudulent charges.”

Callaway Gardens has notified the four credit card companies, American Express, Visa, MasterCard and Discover and the three major U.S. credit reporting agencies about this incident and has given those agencies a general report, according to the report.

The resort "strongly encourage" guests who, prior to May 24, 2013, used their credit cards at Callaway Gardens, to take the following steps:

-- Review and begin to closely monitor financial accounts and, if any unauthorized activity is noticed, promptly contact the appropriate financial institution.

-- Contact the three major U.S. credit reporting agencies to obtain a credit report. Free credit reports are available by visiting www.annualcreditreport.com, calling (877) 322-8228, or completing the Annual Credit Report Form on the Federal Trade Commission website at http://www.consumer.ftc.gov/articles/0155-free-credit-reports.

-- If any incidences of fraud are detected, promptly contact your local law enforcement authority, your state Attorney General (www.naag.org), and the Federal Trade Commission (www.ftc.gov).

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