Georgia Power debuts website for tracking power outages

mowen@ledger-enquirer.comJuly 25, 2013 

A storm’s blowing through and your power goes out. The first thing you want to know when is when it’s going to be back on.

Up until now, your only option was to call the power company, but you’d be unlikely to get anyone who has the information you’re looking for.

If you live in Georgia, you can now go to a new website the Georgia Power Co. has set up to provide extensive information about how widespread power outages are and when power is expected to be restored to specific areas.

The website, outagemap.georgiapower.com, presents a map of the state that shows where outages are occurring, updated every 10 minutes. The information is input by technicians in the field, who are in the best position to estimate the extent of the problems and experienced enough to predict how long it will take to restore service, according to Carol Boatright, a corporate spokeswoman for Georgia Power.

“The new outage map makes information about outages readily available to our customers and empowers them to make informed, timely decisions for their business or family,” said Leslie Sibert, Georgia Power vice president for distribution.

The website can tell viewers exact locations and extent of outages, along with a projected restoration of service. Viewers can view the entire state or zoom in to street level to see exactly which streets are involved.

The information can be broken down by county, by ZIP code, or specific addresses can also be entered into a search engine. For context, along with the number of customers without power, viewers see the total number of customers for the requested area.

In addition to the power outage information, the website allows viewers to track weather on a radar map.

Customers can also report power outages on the website.

Alabama Power Co., a fellow subsidiary of the Southern Company, is evaluating the technology its sister company has rolled out and is also looking at other ways to get this kind of information out to customers during power outages, according to spokeswoman Linda Brannon.

“We are in the evaluating and planning stage,” she said.

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