FAQ

Ledger-Enquirer.com FAQ

Question: Why change?

A: This is the first major redesign of Ledger-Enquirer.com in several years. Our main goal has been to produce a site that is less cluttered and easier to use, while still providing all the information you expect to find. You should immediately notice that the speed of the site has improved.

Q: Am I going to get used to this only to have you change it again?

A: This is first version of our new site and we do expect to add several features and enhancements over the next several weeks and months. But the look of the site will basically remain the same.

Q: Will I need to register again?

A: No. Your existing username and password have been carried over to the new site.

Q: Where are the obituaries?

A: You can find a link to" Obits" in the blue bar near the top of the site.

Q. What are the primary sections of this new site?

A: As listed in the blue bar near the top, our primary sections are News, Sports, Living, Obits, Crime, Opinion and Dealsaver.

Q: I have my favorite sections or pages on your site bookmarked. Will those bookmarks still work?

A: Yes, they should. We did pare down some redundant sections, so if you have a problem finding something, please check our Site Map, linked from the bottom of all the pages.

Q: Where did my favorite blog go?

A: Click on blogs in the blue bar near the top. You also can read most recent blog headlines on our home page.

Q: How do I find what other people are reading?

A: A list of the Most Popular Stories of the day can be found on the right side of most pages on the site.

Q: I can't find what I am looking for, what do I do?

A: You can go to the search box at the top of the site and type in a name or description for what you're trying to find. We think one of the improvements on the new site is an improved search function. You can also click on the "Site Map" in the line of links at the bottom of each page. The site map is a complete listing of sections and pages on the site.

Q. I’m a big fan of Auburn spots, in addition to football. Where is everything now?

A: We’ve made it quite simple. Click on Sports in the blue bar near the top and you’ll get our pages for the different sports. Many features you’ve enjoyed are still in place.

Q. I am having trouble finding Todo. What do I do?

A: You should click on Life in the blue bar near the top and that will take you to links for ToDo, Living and more.

Q: How do I find photos and video?

A: Photos and videos can be found on the homepage under Recent Multimedia on the right side of the page.

Q: I can click a Facebook "like" button on other sites, what about here?

A: Yes. When you are on a story page a Facebook "like" button is located just beneath the headline of the story. You can click there to "like" the story. If you wish to post the story to your Facebook page, you can click the Facebook icon at the bottom of the story itself, in the bar that says "Share this story."

Q: Can I still comment on articles?

A: Yes. Q: I'm using an older browser. Will that make a difference in what the site looks like to me? A: You'll have the best experience on our site by using Firefox 3.6 and above, Internet Explorer 8 and above, Chrome and Safari 4 and above. Q: How do I make a suggestion, offer a comment or ask a question about the new site?

A: Please go to our Customer Service page and give us your feedback using the form we have posted there.