Georgia Power is warning customers about a scam in which someone claiming to represent the utility calls to say a power bill's overdue and the payment must be made immediately by credit card or the electricity will be shut off.
The power company says this is just a way to steal credit-card information. Georgia Power never handles overdue bills that way
ABout five customers in the metro Atlanta area have been taken by this scheme in which a female imposter claiming to be a Georgia Power worker tells people their electric bills are past due and an urgent credit-card payment must be made in 24 hours to avoid loss of service.
Obtaining credit card numbers, the scam artist then wires money from credit-card accounts to different locations or uses the numbers to make fraudulent purchases.
A similar scheme was used in 2006, so this may involve the same thieves, the company said.
Georgia Power employees will never call a customer at home seeking personal information. When a customer is past due on a bill, a recorded message is sent to the customer’s home phone encouraging them to contact Georgia Power to discuss the status of their account.
Service representatives never ask customers for money when visiting a residence. All Georgia Power representatives carry a photo I.D. showing their names and the company logo. Company uniforms can be viewed at www.georgiapower.com.
Georgia Power says its security department is working with local law enforcement agencies across the state to catch the perpetrators. Anyone with information may call the security department at 404-506-4116.