Mark Cathy, grandson of Chick-fil-A founder Truitt Cathy, talks to customers in a Chick-fil-A in San Marcos, Calif.
Mark Cathy, grandson of Chick-fil-A founder Truitt Cathy, talks to customers in a Chick-fil-A in San Marcos, Calif. Denis Poroy Associated Press
Mark Cathy, grandson of Chick-fil-A founder Truitt Cathy, talks to customers in a Chick-fil-A in San Marcos, Calif. Denis Poroy Associated Press

‘My pleasure’ works but only if you say it the Chick-fil-A way

January 26, 2018 07:49 PM