A Columbus Chick-fil-A moves to drive-thru only due to staffing shortages
A Columbus Chick-fil-A is moving to drive-thru only due to staffing issues.
Effective Monday, the location at 6501 Kitten Lake Drive in Midland will serve drive-thru only. In a Facebook post, the restaurant announced that the move was due to staffing shortages.
“With our guests in mind, we are working as hard as we can to reopen our dining room and curbside delivery options,” the post reads.
Another location in Columbus closed its dining room earlier this month. The chain’s location at 2730 Manchester Expressway closed its dining room August 2, also due to staffing shortages. That store’s operator, Alex Vann, didn’t return a request for comment.
Chick-fil-A announced a company-wide closure of dining rooms in March 2020 to help slow the spread of COVID-19. Chick-fil-A franchisees decide when to reopen dining rooms, based on local and national guidelines, according to a report from Business Insider.
“Our community has been so supportive of us during this time of uncertainty and we are grateful,” the post reads. “We look forward to serving you via drive thru for the time being. We can’t wait for the day when we can serve you via curbside, carry out, mobile carryout and in our dining room again!”
The Midland location was the chain’s fifth stand-alone location to open in the Columbus-Phenix City market.
The 4,596-square-foot Columbus store cost about $663,000 to construct, according to a 2011 city building permit. It seats 138 customers and includes an indoor play area for children. It’s operated by Sarah Garrett, according to Chick-fil-A’s website.
Those wishing to inquire about a job are encouraged to contact the location, per Chick-fil-A’s careers website. No jobs for the Midland location are currently posted online.
Editor’s Note: This article and headline were updated to correct information about the restaurant’s drive-thru service and dining room.
This story was originally published August 12, 2021 at 4:13 PM.
