Business

Robinhood makes controversial change to beloved product

Robinhood spent Wednesday announcing a slew of new crypto and AI features at a keynote event in London, but perhaps one of its biggest changes happened offscreen, unannounced to the public.

Per documents reviewed by TheStreet, Robinhood quietly added Foreign Transaction Fees (FTFs) to its 3% cash back credit card, the Robinhood Gold Card. Across its website, mentions of "No transaction fees" have been wiped.

However, controversially, it appears that the changes were made without informing cardmembers. That's because, confusingly, these new stipulations might not affect all of them.

When did Robinhood Gold Card start charging fees?

Robinhood Gold Card user Neil Sarkar flagged the new foreign transaction fees on Reddit's r/CreditCards community Wednesday night, just over two weeks after being approved for the card.

Sarkar told TheStreet that when he was approved, he knew the card did not have any foreign transaction fees. Doing research for an upcoming trip, he found the new language in the company's FAQ and posted about it.

We reviewed older versions of Robinhood's FAQ, including its official Rates and Fees Table for the card, and found that the changes have happened in just the last few days. That's despite indications that the cardholder policies had not been updated since Aug. 8, 2025.

Obviously, that couldn't be the case.

Users on Reddit indicated that they reached out to Robinhood Support and heard that these changes happened on Jul. 1, 2026. A support representative for Robinhood told one user that Robinhood added the new foreign exchange fee for "customers who are onboarded on or after 7/1."

That might be why the "changes" weren't declared

Charitably, this might be why the changes to the foreign transaction fee were not declared to existing Robinhood Gold cardholders. It's because they don't apply to them. However, a lack of communication certainly added to confusion.

After all, the company's new policy clearly states that "3% of the U.S. dollar amount of each transaction made in a foreign currency" will be subject to the fees. It also doesn't make clear how older and newer users are subject to the fee.

To better understand the changes, we reached out to Robinhood directly. We await their response and clarity on how FTFs will look for both old and new cardholders alike.

Does this affect the Robinhood Platinum Card?

Notably, the changes do not affect Robinhood's newer Robinhood Platinum Card. For now, the language on the invite-only 'premium' contender is unchanged. In fact, the product's page calls out "No foreign transaction fees" still.

This is understandable for a premium card. Most premium credit cards don't charge foreign transaction fees as a benefit of card membership. This is part of what you're paying for when you drop $695, $795, or even $895 on an annual fee.

Why did Robinhood make this change?

We have reached out to Robinhood to understand the reasons behind these changes, but it's hard to see it as anything more than an economic decision. A few months back, they quietly eliminated a 5% cash back earnings rate on purchases made through its own Travel Portal. And now, this.

The Robinhood Gold credit card already offers best-in-class rewards, with 3% cash back on most purchases. There are evidently some exclusions on the card, like tax and rent payments. However, that cash back rate on virtually all other purchases and no foreign transaction fees (FTFs) was an extremely generous offer, especially given the regulations and limits on credit cards outside of the U.S. market.

For instance, the U.S. does not require routing of debit or credit card transactions to the cheapest payment network, or implement "interchange ceilings", which are basically limits on what credit card networks can charge merchants. A lot of these fees on merchants come back to consumers in the form of rewards or cash back.

That said, even Robinhood's 3% cash back isn't fully funded by U.S. interchange fees. We don't know particulars, but most Visa programs earn interchange fees of between 1.4% and 2.7%. The remainder is paid up by Robinhood.

Robinhood is presumably tired of making up for this in international markets like Europe and Asia, where there are strict rules on routing and interchange that affect the economics of their card. In these markets, Robinhood is probably taking brutal losses by offering 3% cash back. So in an apparent move to disincentivize that behavior, it's now nerfing one of the major draws of the card product.

The Arena Media Brands, LLC THESTREET is a registered trademark of TheStreet, Inc.

This story was originally published July 2, 2026 at 4:04 AM.

Get unlimited digital access
#ReadLocal

Try 1 month for $1

CLAIM OFFER