Ohio company announces 450 new jobs in Columbus

Less than four months after Road America announced it was pulling its call-center operations out of Columbus, an Ohio company announced on Monday it will be moving into the void.

Convergys Corporation, based in Cincinnati, will move into the Chattahoochee riverfront complex that Road America has operated the last 10 years. Convergys plans to add more than 450 jobs over the next 18 months, more than doubling the employment that was in place under Road America. There were about 200 full-time employees at Road America when it announced on Feb. 2 it would close its Columbus facility at 1838 Victory Drive.

Convergys, which provides back-office support for a variety of companies, will waste little time filling positions. The company will hold an open house from 9 a.m. to 2 p.m. on Wednesday at the Georgia Department of Labor Columbus Career Center at 700 Veterans Parkway. A second one will be held May 25 during the same hours.

Convergys is hiring customer service representatives, as well as positions in Talent Acquisition, Human Resources, and Operations Management. Applicants can go to to apply.

“One of our main priorities is to attract new companies to Columbus,” said Russ Carreker, chairman of the Development Authority of Columbus. “Our economic development partners at the Columbus Chamber quickly reacted to Convergys’ objectives and tight timeline, and in turn, we were able to provide the company access to an available building and resources that will hopefully allow them to be successful in the community for a long time to come.”

Convergys’ interest in Columbus came in the wake of Miami-based Road America’s announcement that it would move all of the Columbus jobs to Florida. Convergys also has an operation in Valdosta. With the Columbus facility, Convergys will employ more than 800 in Georgia.

“Two of Convergys’ values are ‘Grow as a Team’ and ‘Serve the Community.’ At our core, we believe in creating careers – not just jobs – and giving back to the communities in which we live and work,” said Andrea Ayers, president and chief executive officer for Convergys. “We are proud to open our doors in Columbus and welcome anyone who is interested in joining our Georgia team to check out our website and apply.”

Greater Columbus Georgia Chamber of Commerce President and CEO Brian Anderson said Convergys was a good fit.

“With the workforce and telecommunications infrastructure we have in place, the Columbus region continues to be well-positioned to target and compete for companies that are engaged in Business Support Services, like Convergys,” Anderson said in a statement. “As we verified in the recent Regional Prosperity Initiative, the region’s significant populations of military spouses and students are a marketable asset, and job growth in these ‘back-office’ positions will create more local opportunities.”

Chuck Williams: 706-571-8510, @chuckwilliams