Health Care

Which Columbus hospitals made the (good) grade? See how they rate in safety

How did local hospitals perform in a quarterly report?
How did local hospitals perform in a quarterly report?

Reality Check is a Ledger-Enquirer series digging deeper into key issues and focusing on accountability.

The average cost of a hospital stay in Georgia is over $2,000 per day, which is a huge amount of money to pay a hospital that doesn’t measure up.

Some of the Columbus area hospitals didn’t get great marks when it comes to meeting customer needs, according to the Leapfrog Group.

The Leapfrog Group, a nonprofit watchdog organization that monitors the healthcare industry, “serves as a voice for health care consumers and purchasers, using their collective influence to foster positive change in U.S. health care.”

Leapfrog consults an expert panel and uses up to 30 national performance markers to come up with the grades for area healthcare facilities.

Here’s how Columbus’ hospitals did for spring 2025:

Piedmont Columbus Regional Northside: A

100 Frist Court

Columbus, Georgia, 31909

Highest marks:

  • Billing ethics

  • Nursing care

  • Effective leadership preventing errors

  • Medication safety

Lowest marks:

Martin Army Community Hospital: A

6600 Van Aalst Blvd.

Fort Moore, Georgia, 31905

Highest marks:

  • Billing ethics
  • Responding to “never events”
  • Nursing bedside care for patients
  • Percentage of nurses who have Bachelor’s Degrees in Nursing

  • Medication protocol

Lowest marks:

  • Healthcare equity
  • Collaboration on error prevention
  • Handwashing

Piedmont Columbus Regional Midtown: C

710 Center Street

Columbus, Georgia, 31901

Highest marks:

  • Billing ethics
  • Nursing carre
  • Error prevention
  • Medication safety

Lowest marks:

  • Patients rights and ethics
  • Percentage of nurses who have Bachelor’s Degrees in Nursing

Jack Hughston Memorial Hospital:

4401 Riverchase Drive

Phenix City, Alabama, 36867

Jack Hughston Memorial Hospital declined to report to the Leapfrog Group. They arrive at the grade by using publicly available data from the Centers for Medicare and Medicaid Services and other publicly available datasets to fill in the gaps when hospitals do not voluntarily submit information. Their scores from previous years are as follows:

  • Spring 2021: C

  • Fall 2021: C

  • Fall 2022: C

  • Spring 2022: C

  • Spring 2023: B

  • Fall 2023: C

  • Spring 2024: C

St. Francis-Emory Healthcare: B

2122 Manchester Expressway

Columbus, Georgia, 31904

Highest marks:

  • Billing ethics

  • Healthcare equity

  • Nursing care

  • Error prevention

Lowest marks:

  • Responding to “never events”

  • Medication reconciliation

  • Surgical site infection

  • Healthcare-associated infections

Some of the hospitals’ grades have changed since the Fall 2024 survey:

  • Piedmont Midtown : B
  • Piedmont Northside: A
  • St. Francis-Emory: C
  • Martin Army: A
  • Jack Hughston: declined to participate

The Leapfrog surveys are typically released twice a year, so the hospitals have time to remedy any bad scores or implement maintenance for poor grades.

Have a suggestion for a future story? Email srose@ledger-enquirer.com.

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